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Receptionist

SydneyPermanent / Full TimeRef: 4040143
Senior Medical Receptionist / Practice Coordinator
Psychiatry & Psychology Clinic | Western Sydney (close to Parramatta)

An established and growing Psychiatry and Psychology clinic in Western Sydney is seeking an experienced Senior Medical Receptionist / Practice Coordinator to join their close-knit team.

This is not your typical reception role. We are looking for a capable, senior administrator who enjoys taking ownership, thrives in a small team environment, and can confidently support the day-to-day operations of a busy specialist practice. With no Practice Manager on site, this role suits someone who naturally steps up, takes initiative and enjoys being a key support person across the clinic.
You will work closely with Psychiatrists and Psychologists in a professional and rewarding mental health environment. Specialist psychiatry practices often require experienced administration due to Medicare pathways, referrals and multidisciplinary coordination.

Responsibilities:
  • Managing a busy specialist reception and appointment diary
  • Coordinating Psychiatry and Psychology bookings and referrals
  • Processing Medicare, billing and specialist claims
  • Managing Workers Compensation and related documentation
  • Handling reconciliations and daily financial administration
  • Liaising with patients, GPs and allied health providers
  • Supporting operational functions typically managed by a Practice Manager
  • Maintaining smooth day-to-day clinic operations
  • Providing exceptional patient service and support
Skills & Experience
  • Previous experience in a medical setting, Psychiatry, Psychology or Mental Health highly regarded
  • Strong understanding of Medicare and Workers Compensation processes
  • Experience with reconciliations and financial administration
  • Confident using Medical Director
  • Ability to work autonomously and take initiative
  • Strong organisational and communication skills
  • Comfortable working within a small, collaborative team environment
  • Professional, compassionate and adaptable approach
What's on offer:
  • Opportunity to play a key role within a supportive specialist practice
  • Varied and autonomous position with genuine responsibility
  • Small team culture where your contribution is highly valued
  • Stable, long-term opportunity in a growing healthcare sector
If you are an experienced medical administrator looking for more than a front desk role and enjoy being an integral part of a practice, we'd love to hear from you.
Apply through Silver Search today.