Receptionist - Busy Surgical Practice

Are you an experienced Medical Receptionist looking to join a busy, highly regarded specialist surgical practice? Or do you have exceptional administration or customer service experience and are looking to build a rewarding career in healthcare?

Silver Search is recruiting on behalf of a modern specialist surgical practice located just minutes from Sydney's CBD. This is a fantastic opportunity to become part of a friendly, professional team where you'll play an important role in delivering an outstanding experience for patients.

You will be the welcoming face of the practice and an integral part of the day-to-day operations. No two days are the same in this fast-paced environment, making it the ideal role for someone who enjoys variety, thrives under pressure, and genuinely enjoys helping people.

Your Responsibilities

• Welcome patients and provide exceptional customer service
• Manage a busy appointment schedule, including surgical bookings
• Answer incoming calls and respond to patient enquiries professionally and compassionately
• Process billing, receipting, Medicare claims and patient payments
• Prepare and maintain accurate patient records and clinical correspondence
• Coordinate referrals, results and specialist documentation
• Liaise with hospitals, clinicians and allied health providers
• Assist with general administration to ensure the smooth running of the practice

To be successful, you will demonstrate:

• Outstanding communication and interpersonal skills
• Excellent organisational and multitasking abilities
• A high level of accuracy and attention to detail
• A warm, caring and professional approach to patient care
• Confidence working in a busy environment with changing priorities
• Strong computer skills and the ability to learn new systems quickly
• A reliable, positive and team-focused attitude
• Previous experience in a medical setting.

What's on Offer

• Join a respected specialist surgical practice 
• Full-time or flexible opportunity with long-term career stability and possibly hybrid model once you have settled in the role.
• Comprehensive training and ongoing professional development
• Supportive, welcoming and collaborative team culture
• Modern consulting rooms and professional working environment
• Opportunity to develop your career within specialist healthcare

If you're looking for a rewarding role where your organisational skills and passion for helping people will be truly valued, we'd love to hear from you.

Apply now through Silver Search and take the next step in your medical administration career.